The quickest way to reach us is email. We read everything, and we answer anything that is a genuine question about the content.
Corrections first. If a bonus figure, wagering requirement or bonus code on this site is wrong or out of date, tell us and we will check it against source and fix it. Operator terms change without notice and a comparison page is only as good as its last correction, so these are the most useful messages we get. Include the casino name and the page you saw it on.
What we cannot help with. We are not a casino and we have no access to any operator's systems. If your withdrawal is delayed, your account is locked or your verification has stalled, we cannot look it up, escalate it or contact the operator on your behalf. The route for that is the operator's own support desk, then its payments or complaints escalation, then its licensing authority. The dispute section on our main guide sets out the order and what to put in each message.
Partnership and media enquiries are welcome at the same address. Please say which site you are writing about in the subject line.
We do not operate a phone line, and we will never contact you first to ask for account details, payment information or documents. Nobody legitimate does.
Last updated 2026-11-03.